Privacy Policy
Who we are
This policy explains how [Legal business name] ("we", "us", "our") collects, uses, and protects your personal information when you visit or shop at kavafitness.com.au.
Information we collect
- Contact details you provide at checkout (name, email, phone, delivery and billing address)
- Order and payment information
- Browsing information collected automatically, such as IP address and device type
- Information you provide when contacting customer support
How we use your information
- To process and deliver your orders
- To communicate with you about your order, or in response to an enquiry
- To send marketing communications, where you've opted in — you can unsubscribe at any time
- To improve our website and product range
- To comply with legal obligations, including tax and consumer law requirements
Sharing your information
We share information with third parties only where necessary to run our business — this includes payment processors, delivery carriers, and platform providers such as Shopify. We do not sell your personal information.
Data security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access, including using secure, PCI-compliant payment processing.
Cookies
Our website uses cookies to operate the shopping cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser, though some site features may not work correctly.
Access and correction
You can request access to, or correction of, the personal information we hold about you by contacting us at [support email].
Complaints
If you have a concern about how we've handled your personal information, contact us at [support email]. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.
